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FAQs

Check in

Check in time is from 2pm.

All guests are required to physically present their valid government issued photo ID in the form of a Drivers Licence, Learners Permit, Passport, Identity Card including Keypass.

A refundable $10 cash room key deposit is payable upon check in.

All private rooms require valid credit card details to be taken for security.

Check out

Check out time is until 10am.

Luggage storage

Free luggage storage is available for day use only.

Paid e-locker storage is available on level 3 for anywhere between 2 hours and 2 days

All dorm rooms have individual lockable lockers – bring your own small padlock or purchase one from reception.

BYO alcohol

Due to licencing restrictions, BYO alcohol is not permitted on site. Drinks may be purchased from our bar which is open daily until late.

Car parking

There is limited onsite secure parking available for $15 per night.

Please call reception the day of your arrival for enquiry about availability.

Street parking is limited to two hours during the day and unlimited over night.

Crown Entertainment Complex offer 24 hour parking as is a three minute walk from Urban Central Accommodation.