One of the best things about travelling or backpacking is staying in hostels.

Not only will you get to see a whole new world, but you will also experience living or staying in comfortable accommodation without blowing your budget.

If you are not familiar with the location, finding a good hostel can be like finding a pot of gold at the end of the rainbow.

It can be quite daunting, especially when reviews provided for a particular hotel or hostel are a bit conflicting. It gets even more challenging when you can’t decide to opt for one for their location or another for their price.

In some cases, it’s easy for you to just trust your intuition.

However, there are times when selecting accommodation - especially in a new city that you’ve never visited - can seem daunting.

You might just end up picking one that does not actually provide the features that you are looking for in a hostel. Fortunately, this can be avoided… as long as you know what to look out for!

To help you put aside those fears, we have come up with a list of things you need to consider when deciding which hostel in Melbourne you should choose.

Hostel in Melbourne


1. Choose a Melbourne hostel that’s in a great location

It’s a must that you plan ahead before your travel, so you have even a loose itinerary. There’s nothing worse than wasting time while you’re on holidays “um”-ing and “ah”-ing about what to do or where to go!

This will also help you identify the best location to find a good hostel.

Find one that is near public transport like trams and buses, and is easily accessible via transport (or taxis) to the airport. Doing so will save you time, effort, and money.

Why choose accommodation in a great, central location? The benefits are clear!

  • You’re closer to central attractions
  • You’ll spend more time enjoying your holiday, and less time waiting around for unreliable transport or long trips
  • You spend less money on transport

Take us as an example. Our hostel is located in Melbourne’s Southbank district, which is known for its glitzy riverside restaurants, shopping, and upmarket apartments.

We’re also just steps from some of Melbourne’s best tram and bus routes, connecting you quickly to our extensive train network.

Melbourne public transport - train and tram

2. Choose a hostel in Melbourne that offers excellent customer service

Sure, a hostel is not a 5-star hotel. That doesn’t mean, however, that you shouldn’t be provided with friendly, honest, and reliable service!

Our tips:

Find out what others are saying about the hostel

It’s always a smart move to check customer reviews. Just make sure that you are not reading fake reviews, though. You can easily spot fake reviews like when it lacks details or concrete descriptions.

Evaluate their customer service response

How do they respond to inquiries and to reviews? Are they quick to respond to enquiries? Do they clearly answer your questions?

Customer service also goes beyond the front desk. Some hostels should also provide reliable cleaning staff to clean out bathrooms and common areas like kitchens, dining spaces, and lobbies.

Do they provide 24/7 reception?

Hostel personnel should make you feel at home and serve your needs. A good hostel understands that some travellers prefer having a face they can talk to - that’s why the front desk should be staffed 24/7.


3. Does your hostel make guests feel safe?

Safety is a priority, especially when you’re travelling solo.

That means watching out for yourself and your friends while you’re relaxing at your hostel as well as when you’re out and about.

A good hostel that takes safety seriously will have the following:

  • A staffed 24/7 front desk
  • CCTV cameras in shared spaces
  • Smoke alarms throughout the building
  • Lockers and safes for valuables
  • Easy-to-access fire escape

At Urban Central, we take our guests’ safety very seriously. Our front desk is always staffed, we have alarms in place and every single one of our rooms comes with a private locker.

In addition to the features listed above, we also forbid guests from bringing in outside alcohol. We are fully licensed and therefore, only alcohol purchased at our bar can be consumed.

4-bed dorm

Enjoy great value for money at Urban Central's hostel in Melbourne!

When you book with Urban Central, you’ll have peace of mind that you’ve booked one of the best hotels in Melbourne. We ensure you’ll enjoy safe, clean, and FUN stay when you visit Melbourne!  

If you’re looking for a Melbourne hostel to call home for your holiday, business trip, or sporting event, get in touch with Urban Central.

Our Melbourne hostel isn’t just affordable - it also promises a clean, safe and comfortable stay in the heart of our great city.

Take a look at our rooms to figure out what’s best for you and book your room online.

Questions? You can call us on 1800 631 288 - our friendly staff are more than willing to help you out!